Privacy policy

Effective October 15, 2026

Contact and your choices

For privacy questions or requests to access, correct, export, or delete your account information, email vignettelens@gmail.com. We may ask you to verify that you own the account. You can manage your subscription from your account and choose whether to allow optional website analytics.

Information associated with your account

We use your email address and account records to provide access, verify your account, help you sign in, manage your subscription, and respond to support requests. Payments are handled by Stripe. We do not store your full payment card number or security code.

Study content and conversations

When you use VignetteLens, study content and questions you choose to submit are processed to provide study assistance. Some study explanations may be made available to other members using the same study material. Messages you send in a private conversation and images you choose to attach are handled as part of that conversation and are not shared with other members. Images on a study page are not sent unless you choose to attach them. Do not submit patient information or anything you do not have permission to share.

Service providers

We use third-party providers to host VignetteLens, process study requests, send account emails, and manage payments. They may process information needed to provide their services, under their own terms and privacy practices. Some providers may handle information in another country.

Cookies and analytics

We use necessary browser storage to keep your account signed in and remember your cookie choice. Optional website analytics are off unless you choose to allow them. You can change your choice at any time using Cookie settings in the footer. See our cookie policy for details.

Retention and security

We keep account and service information for as long as needed to provide VignetteLens, maintain security, handle billing, and meet legal obligations. Some study material may remain available to support the service. You may contact us to ask about deletion; certain records may need to be retained for legal or operational reasons. We take reasonable steps to protect information, but no online service can guarantee perfect security.

Updates

VignetteLens is intended for adult learners and is not a medical service. We may update this policy as the service or legal requirements change. We will post the current version here and provide additional notice when appropriate.